If the problem persists, the hard drive may be faulty.You can check our warranty period on our official website, the link is as followsIf it is still under warranty, you can contact your purchaser or our service center for repairIf it is inconvenient to send for repair to the service center, you can apply for online repairs on ADATA’s official website:After completing the application, please follow the instructions to properly package the product and return it to the designated address. If you're using a Linksys router, this address works just fine for moving through the setup steps.Please try another computer. Step 3: As you click on the Erase button, you will see several fields in the section.Therefore, you willl need to handle recording through your digital set-top box or other devices.Configure your Network Storage Link's IP address. Step 2: From the left side panel, pick the volume or the drive that you want to format and switch to the Erase tab. Once the partition has been created on the storage device, the Mac OS installation files can be copied to the drive.A: The HM900 does not feature recording capabilities on its own.Step 1: Connect the USB drive or external drive to Mac and launch the Disk Utility from Applications.Please be sure to back up your data. It is recommended that you file a clear picture of the front and back of the product yourself before sending it for repair.【Important Reminder:】 ADATA only repairs the product’s hardware and does not provide data backup services. The warranty scope and authenticity of the product will be determined by the original factory based on the physical product received.
![]() Prepare Hard Drive Mac OS Installation FilesWhen large shocks or vibrations are detected during data transfer, a red LED will light up to warn the user and the device’s internal protection mechanisms will be activated to safeguard the user’s data.How to format external hard drives in windows?A: 1. Unless the lid is not secured and the product is soaked in water for a long time, it is not likely for water to enter into the product.A: The HD710M Pro is equipped with shock sensors. Do not use a USB hub, extension cable or other USB devices to avoid power shortage, resulting in the PC not being able to read the hard disk.A: There is an additional waterproof strip inside the hard disk, so there is another waterproof barrier. The USB power transmission cable connector attached to the hard drive can be plugged into the USB slot behind the computer to ensure that the computer has enough current to supply the hard drive. -> Choose the "Utilities" folder. Select the partition capacity according to the instructions.Do you have guides for formatting external hard drives in Mac OS?2. Right click external hard drive’s partition.4. Open File Explorer, Can be found by searching for "Disk Format" or "Disk Management"3. Due to differences in the external hard drive format, computers with Windows operating systems will not recognize the drive. Is there a compatibility issue with Smart TV?A: Some Smart TVs use the Linux file system format (or a format different from the Windows file system). Enter the disk name and choose exFAT file format (which is compatible withWindows).After the ADATA external drive has been formatted by a Smart TV, the drive then cannot be read by my computer. ![]() However, if the external hard drive has data, and the system asks you to format the drive when you connect it to a computer, then the external drive may not be installed correctly. Therefore, it is recommended that critical data be backed up on several different devices to spread the risk.When I connect the external hard drive, the system asks me if I want to format it!A: For the first time installation, system requirement for a format is normal. The slower speeds of HDDs mean they are likely to be used as data backup media, and for data archives.How should I back up important data for secure storage? How long can it be stored?A: Of the current varieties of storage media, including CD-ROM, hard drive, & SSD, none can offer secure permanent storage of data. But because of their higher price, they are often more suitable to be used as the drive from which the operating system is run. ![]()
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